Auvoria – Frequently Asked Questions

Orders & Products

Q: How do I place an order?
A: Browse our collections, select your favorite piece and size, and checkout. Our process is smooth, secure, and hassle-free.

Q: Can I modify my order after placing it?
A: Modifications are possible within 2 hours of placing the order. Please contact our support team immediately.

Q: Are your sizes true to fit?
A: Yes. Refer to our detailed size guide for the perfect fit.

Q: Can I request custom or bespoke designs?
A: Select items are eligible for customization. Contact our concierge team for details.

Payments & COD

Q: What payment methods are accepted?
A: Credit/debit cards, UPI, net banking, digital wallets, and COD on select orders.

Q: Can I switch from COD to prepaid?
A: Yes, contact our support team to convert for faster delivery.

Shipping & Delivery

Q: How long does delivery take?
A: India: 5–7 business days | International: 10–15 business days.

Q: Is express delivery available?
A: Yes, for select locations at checkout.

Q: Can I track my order?
A: Yes, you’ll receive a tracking link via email/SMS once shipped.

Returns & Exchanges

Q: What is your return/exchange policy?
A: Returns/exchanges are accepted within 7 days for unused items with original tags.

Q: How do I initiate a return?
A: Contact our support team with order details. We’ll guide you through the process.

Q: Are return shipping charges applicable?
A: Returns within India are complimentary; international returns may incur charges.

Product Care

Q: How should I care for Auvoria garments?
A: Follow the care label. Premium fabrics require gentle hand wash or dry cleaning for longevity.

Q: Do your products have a warranty?
A: We cover manufacturing defects reported within 14 days of delivery.